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It is a difficult and trying time for all of us, as we see horrific pictures on the television and online on social media about the war in Ukraine. As we constantly consume a constant barrage of news about the war in Ukraine, our empathy with the people in Ukraine is making some of us … More Community & the Hospitality Industry
In the past few days and weeks, I have been hearing/seeing the term Digital Transformation a lot. Not just on my friend Are Morch’s Facebook group (https://www.facebook.com/groups/HotelSocialMediaCommunity) but yesterday on a new video that showed up on my YouTube feed. The video was for a new degree course and as was to be expected, it … More Digital Transformation for Hotels
Normally, I tend to blog about education related topics on this blog. But if you scroll down to the end of any page, you will see that not only do we provide education to India’s youth, thus helping them get ahead, we also work closely together with our partners at the Mitaroy Foundation to help … More Hunger in Niger
Recently, I was reading a very interesting article in a German magazine about how more and more employees have taken advantage of the lockdown and/or layoffs to pursue further education (online). It seems that courses in hospitality management, in particular, are more in demand than ever. And as I read further, one thing struck me: … More Courses in Hospitality Management More in Demand than Ever
“It was the best of Times, it was the worst of Times” – Charles Dickens words in “Hard Times” probably apply to these times of Corona. We had to travel to Delhi to submit our documents to the Austrian Embassy. Given half a chance, we would have stayed put in Bangalore, just going for short … More A Corona Holiday
I just finished binge watching Season 1 of Netflix’s Altered Carbon and I loved it. In addition to a great and crisp storyline, the characters including Joel Kinnaman as Takeshi Kovacs, Martha Higareda as Kristin Ortega and Trieu Tran as the evil Mister Leung. But as a hotelier myself, by far my absolute favourite character … More Poe, the Hotel Manager in Netflix’s Altered Carbon
Marriott Hotels Sheraton brand’s long-awaited update is here and it is a clear example of Normative Management. First up, the details. Sheraton, part of the deal to purchase Starwoods hotel brands, is a full-service hotel brand that seemed to have sort of lost its way. Guests, especially millennial guests, were not enthusiastic about its staid … More Sheraton’s new Look a classic example of Normative Management
I recently watched a French TV series adaptation of Agatha Christie’s famous book. Ten murderers who have remained undetected until now are all lured under false pretences to an uninhabited island with a (rundown) luxury resort and murdered one by one. Pretty gruesome, I know! But of course, that is not the reason I am … More And then there were None…
It really began the moment we entered the restaurant… As we headed towards the table, the manager loudly shouted NO! NO! NO! She then very rudely told us that unless we disinfect our hands we would not be allowed into the restaurant. After sitting down, we realised that the group was too large as per … More Musings about Management – at a badly managed restaurant
It is ironical that an hitherto unknown, tiny virus, originating from the obscure town of Wuhan in China, could bring the world to its feet. This is not the world’s first major catastrophe . We have had World Wars I and II, plagues and forest fires affecting different parts of the world. The last known … More Role of the Hotel Industry in COVID times
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